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Privacy Policy
Privacy Policy
Effective Date: 07/01/2025
Hope Restored Lexington
We are committed to protecting the privacy and security of our website visitors, participants, donors, and volunteers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, [insert your domain name], and any associated services.
1. Information We Collect
We may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Mailing address
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Donation details (amount, method, date)
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Information submitted via contact, intake, or volunteer forms
2. How We Collect Information
We collect information through the following methods:
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Online forms (e.g., contact, volunteer, intake, donation)
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Newsletter sign-ups
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Event registrations
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Donations made through our site
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Emails or phone calls initiated by you
3. Why We Collect Your Information
We collect and use your information for the following purposes:
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To respond to inquiries or requests
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To process donations and provide receipts
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To send updates about our programs, events, or newsletters
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To assess eligibility or interest in our recovery transition programs
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To maintain internal records
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To improve the functionality and experience of our website
4. How We Store and Protect Your Information
Your personal information is securely stored on Wix’s encrypted servers. We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
Wix uses industry-standard security protocols, including HTTPS and secure data centers.
5. Third-Party Services
We use third-party services to operate parts of our website. These services may have access to certain personal data solely to perform their functions:
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Wix Analytics – for website performance tracking
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Wix Payments, PayPal, or Stripe – for secure donation processing
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Wix Forms – for form data collection
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Email marketing tools (e.g., Wix Email Marketing or Mailchimp) – for newsletters and updates
We do not sell or share your information with third parties for commercial purposes.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect analytics data. Cookies are small data files stored on your browser.
You may disable cookies in your browser settings, though doing so may affect site functionality.
By continuing to use our website, you consent to our use of cookies.
7. Your Rights and Choices
You have the right to:
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Request access to the data we have about you
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Request corrections or deletions
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Unsubscribe from marketing emails at any time
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Withdraw consent (where applicable)
To exercise any of these rights, contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Hope Restored Lexington
325 Whitfield drive, Lexington, KY, United States, Kentucky
(859) 312-3955
Hoperestoredlex.org
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date above.
Safety and Security
Safety and Security Statement
Effective Date: 07/01/2025
At Hope Restored Lexington the safety, dignity, and security of every woman we serve is our highest priority. Whether you engage with us online, attend our programs, or receive our support services, we are committed to providing a respectful, confidential, and safe environment always.
1. Safe Environment Commitment
We strive to maintain safe, welcoming, and supportive spaces for all individuals engaging in our mission. This includes:
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Trauma-informed approaches to communication and programming
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Respect for personal boundaries and lived experiences
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Zero tolerance for discrimination, harassment, or intimidation
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Confidential intake and participant information practices
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Trained staff and volunteers familiar with recovery support protocols
2. Online Safety and Data Protection
We understand the importance of privacy and digital security, especially for individuals in sensitive life transitions. Our website and online services follow best practices in cybersecurity, including:
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SSL-encrypted (HTTPS) connections for all site visitors
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Secure data collection through trusted Wix Forms
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Access controls for staff to protect personal data
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No unauthorized sharing or selling of your information
For more information, see our Privacy Policy and Terms of Use.
3. Physical Safety in Programs and Activities
If you attend any of our in-person events or support programs, we ensure:
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Safe meeting spaces that are accessible and respectful
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Presence of trained staff or volunteers
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Safety check-ins and response protocols when needed
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Emergency contact options for participants, when applicable
4. Confidentiality and Participant Protection
We are committed to protecting the identities and stories of women in our programs.
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All information shared through forms, meetings, or correspondence is handled confidentially
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Photos, testimonials, or stories are never published without explicit written consent
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We follow ethical guidelines around data retention, use, and disposal
5. Reporting Safety Concerns
We encourage participants and users to speak up if they ever feel unsafe, threatened, or disrespected during any interaction with our organization — online or in person.
To report a safety or security concern, please contact:
Hope Restored Lexington
325 Whitfield drive, Lexington, KY, United States, Kentucky
(859) 312-3955
Hoperestoredlex.org
All reports are reviewed confidentially and taken seriously.
6. Continuous Improvement
We are always working to improve our safety practices, based on participant feedback, legal guidance, and evolving community needs. We welcome your suggestions and input.
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